Co-Founder at Inspiring Experience
Dr. Sammer Tabbakh
Co-Founder at Inspiring Experience
Presentation Type: Keynote Speaker

Dr. Sameer Tabbakh graduated in 1994 from King Abdul-Aziz University with a BS in Communication & Electronics Engineering. Later on, he earned his MBA from The University of Hull. He has a long career path in the telecommunication field. In 2007, he moved to the USA and completed both Master’s and PhD degrees in Industrial and Systems Engineering. He went back to Saudi Arabia in 2015 and started working in Metro Jeddah Company as the Manager of the Systems & Communication Engineering section. His research area is in Service Enterprise Engineering and specifically in Service Design. In addition, he recently started his own consulting company called Inspiring Experience in Jeddah, Saudi Arabia. He is one of the few specialists in this field in the Arab region and aims to expand his work for the entire Arabian Gulf region.


Date: 14 Nov 2017

Time: 09:00 am – 05:00 pm

Title: Service Design 101 (Arabic)


Date: 15 Nov 2017

Time: 02.10 pm – 03.00 pm

Title: The Cultural Factors in Implementing Service Design in MENA