Service Designer at More Than Metrics
Catherine Collins
Service Designer at More Than Metrics
Presentation Type: Workshop Speaker

Catherine is a Service Designer at More Than Metrics, tech startup and publishers of This is Service Design Thinking. Catherine leads design challenges and the development of the learning resources and training for two digital tools that help people research and visualise customer experience.She creates and facilitates learning experiences, and connects ideas, questions and people. Catherine’s experience includes leading and scaling an award-winning design thinking and entrepreneurship undergraduate program, and working on the investment side of entrepreneurship. She has led several social change projects through her design agency Moxie.


Date: 14 Nov 2017

Time: 09:00 am – 05:00 pm

Title: Jumping into a Few Tools: The basics of journey mapping, personas and stakeholders.